Contact support
Describe what you expected, what happened, and the steps that reproduce the issue. Include your iPhone or iPad model, iOS version, and Beat Tap version.
Useful details to include
Saved projects
Include the project type, approximate duration, clip count, beat count, and what happened while saving or reopening it.
Export problems
Include the selected quality, timeline resolution and FPS, available storage, and the exact error shown by Beat Tap.
Beat Files
Beat Files use the .beatsong extension. They can be opened from Files or imported from Beat Tap's Export tab.
Photo Library access
Review Beat Tap's Photo Library permission under iOS Settings if selected media, iCloud originals, project restoration, or save-to-Photos features are unavailable.
Accounts and subscriptions
Beat Tap does not require an account or subscription. There is no password, cloud project account, or subscription to recover. Projects are saved locally on the device.
Privacy and deletion
Read the Privacy Policy or follow the data-deletion instructions.